Clear answers about how Snoop works.

Setup depends on the business. A basic account and location can be created quickly, while a fuller setup may include connecting a supported POS, reviewing starting inventory, setting location preferences, forwarding business documents, and checking camera compatibility if Vision is included.

Your account starts with a 30-day risk-free period so you can get Snoop connected and see whether it earns its place in your business. Current signup and billing terms are shown before you complete registration.

Square and Clover are currently supported. If you use a different POS, Snoop can still work with supported report uploads while additional direct integrations are added.

Some workflows can use uploaded inventory, forwarded documents, manual records, or supported file imports. However, features that depend on live or scheduled transaction data will be limited without a supported POS connection.

Supported inventory, invoices, POS integrations, alerts, cameras, settings, and chat history are associated with the selected location. Each location can also have its own inbound email address and brief preferences. Location limits depend on the customer’s plan.

Snoop is designed to prevent one external POS location from being mapped to multiple Snoop locations, because duplicate mapping could mix records or create incorrect comparisons.

The owner dashboard is intended to stay under the owner's control. Staff or manager access should use the account and permission options available in the current product rather than sharing the owner's password.

No. Physical verification remains important. Snoop can organize expected inventory and transaction-based context, but it cannot prove what is physically present without a reliable count or other verification. The goal is to make reviews more focused, not pretend physical reality can be known perfectly from software alone.

Each location can have its own Snoop inbound email address. Forward supported invoices and business documents there, and Snoop reads what it can, keeps the information tied to the correct location, and surfaces useful details for review.

Snoop should save the message for review and skip automatic inventory import rather than guessing. This protects one location from receiving another location’s inventory or invoice records.

No. Document quality, file type, layout, handwriting, naming, and attachment structure can affect parsing. Owners should review imported items, especially when the source document is unusual or incomplete.

A morning brief can bring together the useful things Snoop saw for that location, such as sales activity, inventory changes, invoice activity, reminders, alerts, camera status, and things that may deserve a closer look. What appears depends on the data you connected and the settings you chose.

No. Snoop can notice when records or activity do not line up, but it cannot know every real-world explanation from data alone. Something may have been free, warranty-related, paid another way, entered late, owner-approved, or affected by a sync issue.

You can ask questions about the supported business context available for the selected location, such as inventory records, invoices, alerts, configured reminders, and supported transaction activity. Answers are only as complete as the data available.

Snoop can keep supported location history and owner-provided context so the business does not have to start from zero every time. It still depends on good data and owner decisions when something is unclear.

Snoop Vision is an optional watchdog for compatible camera setups. It watches the business areas you choose, turns important activity into short events and clips, and can compare those moments with supported sales data so you do not have to search through hours of footage yourself.

No. Continue using the camera manufacturer’s app or NVR for full-day recording, live view, playback, audio, PTZ, and camera settings. Snoop Vision focuses on shorter operational events and business-data comparisons.

Vision needs a compatible camera stream and a supported local computer or edge setup that stays powered on and awake during monitoring hours. Camera compatibility, network access, and computer performance can vary by location.

Monitoring pauses when the local computer is asleep or unavailable. The Vision Agent should attempt to reconnect when the computer and stream become available again, but activity during the outage may not be recorded by Snoop.

The current product direction does not require facial recognition for visit and service-event monitoring. Snoop can use timing, movement, zones, and other non-identity signals for supported workflows. Any future biometric feature would require separate technical, privacy, and legal review before release.

Numbered bays are not required. The owner can define the service areas that matter on the camera view, and Snoop can use activity, dwell time, departure timing, and available sales records to build the event context.

Vision alone cannot know whether a service was paid, free, warranty-related, complimentary, cash, Zelle, or delayed in the POS. Snoop should describe the observed activity and allow the owner to classify it with options such as free service, warranty, documented cash, documented Zelle, employee vehicle, or needs review.

Starter covers one location with Snoop's core business intelligence. Growth adds Snoop Vision and supports up to 3 locations and 3 cameras. Empire supports up to 10 locations, up to 8 cameras, and broader cross-location visibility. See the current pricing page for plan details.

Yes. Snoop is designed to stay only if it earns its place in your business. You can cancel anytime, with current billing and cancellation terms shown before you subscribe.

No. Every business is different, so Snoop cannot promise a universal dollar result. The goal is to help owners notice problems sooner, spend less time checking separate systems, and make better use of the information they already have.

No banking connection is required for Snoop’s supported operational features. Payment processing for the Snoop subscription may be handled by a payment provider, but that is separate from accessing the customer’s business bank account.

Supported POS connections are designed to read business activity without taking control of your POS. Snoop does not use those read-only connections to issue refunds or change customer orders.

Customer records are separated by account and location. Authorized personnel may access data when necessary to provide support, maintain security, respond to incidents, operate the service, or meet legal obligations.

No. Customer business data is not sold to advertisers. The privacy policy remains the controlling document for current data-use practices.

Snoop uses encrypted connections and protected storage for supported customer data. Vision clips are designed to be encrypted before protected storage. No online system can promise that security risk is zero, so Snoop focuses on practical safeguards rather than impossible guarantees.

English is the primary product language, with Spanish support available in selected workflows. Browser translation and other interfaces may offer additional languages, but coverage can differ by feature.

Voice playback may be available in selected interfaces. Availability can vary by device, browser, language, and feature.

Anthology SentIQ™ is the name used for SnoopAI’s operational intelligence layer. SnoopAI is the customer-facing product, and Sara Technologies LLC builds and operates the service.

No. Snoop can organize supported information and surface possible issues, but it does not replace professional accounting, legal, employment, privacy, cybersecurity, or investigative advice.